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Shipping Policy

At Loadmanna, we aim to provide prompt and reliable shipping services for all orders placed on shop.loadmanna.ph. This policy outlines our shipping terms, timelines, and customer support channels for your convenience.

1. Shipping Destinations

Currently, we ship to all areas within the Philippines. For international orders, please contact us to discuss potential arrangements.

2. Shipping Fees

Shipping fees are calculated at checkout based on order size, weight, and destination. Occasionally, free shipping promotions may be available for specific items or order values.

3. Processing Time

  • Order Confirmation: Orders are processed within 1–2 business days after payment confirmation.
  • Packing and Dispatch: Most orders are shipped out within 2–3 business days after processing.
  • Delays: Please note that weekends, holidays, or high-demand periods may result in extended processing times.

4. Estimated Delivery Times

  • Metro Manila: 3–5 business days
  • Provincial Areas: 5–10 business days
  • Delivery times may vary due to factors such as location, courier availability, and weather conditions.

5. Order Tracking

Once your order has shipped, you will receive an email with the tracking number and instructions for monitoring your delivery status.

6. Shipping Restrictions

Certain items may be restricted by location, courier policies, or customs regulations. If any restrictions affect your order, we will contact you to discuss available options.

7. Lost or Damaged Items

In the rare event that an item is lost or arrives damaged:

  • Report the Issue: Contact us at storesupport@loadmanna.ph within 3 days of receipt.
  • Resolution Options: We may offer a replacement, exchange, or store credit, depending on availability and assessment.

8. Customer Support

If you have questions about our shipping policies or need assistance with your order, please contact us: